What is an Escape Room?
An escape room is a live, story driven experience where your team explores a themed space, solves puzzles, and completes a mission before the 60-minute clock runs out. You can leave the room at any time.
Will I be locked in a room?
For your peace of mind, our rooms are equipped with commercial-grade access control systems
that allow players to come and go as they please during the game by pressing a button.
However, to successfully "escape" the room, you must find the key or code that is hidden in the ro
Do I have to complete obstacle course like obstacles?
Our puzzles are designed to test your mental agility and problem solving skills.
Some rooms may require you to climb, dip, duck or scoot in order to solve a puzzle, but no heavy sweating required.
Is it like a haunted house?
Our rooms are story driven escape adventures, not haunted attractions. Found: The Origin Key includes intense cinematic darkness and scare elements, but no live actors. Other missions may use suspense, lighting, fog, or sound effects. Contact us before booking if you have specific sensitivities.
Do I need prior knowledge before entering a mission?
No. All of our rooms can be solved using the clues found within the room.
All you need is your brain and great teamwork to solve the multitude of challenges you will encounter.
Is there an age limit?
Children ages 5–14 need a ticket and must play with a paying adult age 21 or older. Children 4 and under may play free. Players ages 15–17 need a ticket and may play without an adult in the room. A parent or legal guardian must sign in for every player under 18. Some themes may feel too intense for younger players; Found: The Origin Key includes cinematic darkness and scare elements. Call us for age-appropriate recommendations.
Do you allow Refunds?
Tickets are non-refundable.
If you need to reschedule your booking for some reason,
please give us at least 24 hours notice to do so.
We will not be able to move your booking with less than 24 hours to your booking start time.
How much does it cost?
All rooms are private. See the Booking page for current per-person prices by group size. Taxes and fees apply.
How many can play? Can I add extra people?
Found: The Origin Key and Flight 2076 each fit 2–6 players. Operation Meltdown and The Shack each fit 2–8 players. Please include your full group when booking; contact us before your visit if you need to add players.
Is there a grace period for my appointment?
Please plan to arrive 10 minutes before your scheduled time to check-in.
We have to remain punctual for groups that come after yours.
As a rule, your 60 minutes will begin at your scheduled start time,
even if members of your group are not present.
If you arrive 10 minutes or more past your scheduled start time, you may not be allowed to join a game that is already in progress. If this occurs, we will try to move your group to a game at a later time if possible, but cannot guarantee that you will be rescheduled.
Do you accommodate large groups?
Absolutely! At Escape Enterprise we can currently accommodate 36 people at one time.
We offer custom start times Monday - Friday from 9:00a - 1:30p.
Parties of over 36 can also be accommodated, but will be divided into multiple start times.
Custom start times are only available for groups of 6 or more. We can take smaller groups, but the minimum for 6 must be paid.
What is the procedure for a tax exempt purchase?
Please submit your tax exempt form to us prior to booking a room.
If you are booking a large group, please send it using our large group event request form.
Otherwise, you can e-mail the form to support@escapeenterprise.com.
After emailing your tax exempt form, please give us a call to complete your booking over the phone.
Please do not attempt to purchase the tickets without this code as
we cannot issue refunds after a purchase has been made.
Will I play with strangers? Can I book a private experience?
No, you will not play with strangers.
All of our rooms are automatically private experiences,
no matter how many tickets you purchase!